Retailhub for multi-store chains
One online store for your entire chain—without a major IT project
Multi-store features are built in from the start, and we handle the setup. Bring every store together in one online store—without needing technical expertise across the chain.
That is why one unified online store pays off
With separate online stores, the product range is divided and everything must be maintained several times. A unified store delivers two clear advantages.
Larger selection—more sales
Inventory from every store is displayed in the same online store. Customers have more products and sizes to choose from, and a slow-moving item in one location may sell online.
- More products and sizes
- Better utilization of each warehouse
One publication—less work
You publish an item once, not again for every store. Inventory, prices, and availability are pulled from the checkouts automatically.
- One publication per item
- No manual inventory update
The same sweater in four stores—one item online
| Size | Store 1 | Store 2 | Store 3 | Store 4 | Unified store |
|---|---|---|---|---|---|
| S | ✓ | — | — | — | ✓ |
| M | — | ✓ | — | — | ✓ |
| L | — | — | ✓ | — | ✓ |
| XL | — | — | — | ✓ | ✓ |
Each store may only have a few sizes left—but online, the sweater is never sold out while any store still has it.
Each store keeps it local
One common online store does not make individual stores feel less local. With store filters and click & collect, customers choose their local store, see what is available there right now, and collect from the store they already know.
Orders are automatically distributed between stores
When an order arrives, Retailhub finds the store that should handle it. Three scenarios cover most cases.
One store has it all
The order is allocated there. That store picks from its own stock and ships directly to the customer—one package, one shipment.
You control the distribution
Set a main store, or distribute orders between stores with different owners, so the revenue is allocated fairly.
Products are available in several stores
Collect internally and ship from one store—or split the order and ship from multiple stores. Both flows are handled in Retailhub.
Built for chains that pick in store
Retailhub is strongest when physical stores remain active fulfilment points—not simply branches under a separate central warehouse.
Suitable for you if
- Your chain has several physical stores—typically 2 to 20
- Each store has its own warehouse
- In-store employees pick, pack, and ship online orders
Probably not the best fit if
- Online orders are fulfilled from one central warehouse with dedicated packing teams
- You are an enterprise chain with an internal IT department and extensive customization
We do the technical work—without turning it into an IT project.
Not sure where your chain fits? We will look at the setup together in a demo.
- 1We connect the storesPOS, inventory, and local availability
- 2We set up the online storeFree establishment
- 3You publish and sellOne range across the entire chain
Physical stores remain at the center of every orderChains that have brought their stores together
Retailhub supports multi-store retailers that want one online range without losing the local customer relationship.
Frequently asked questions
These are the practical questions chains usually want resolved before gathering every store into one online experience.
For chains that share brands and operations, one unified store usually creates a broader range and far less duplicate maintenance. We review your ownership and fulfilment setup before recommending the structure.
Responsibilities can be assigned by store and order-routing rules. Each team sees the work relevant to its own inventory and fulfilment role.
We assess the systems, item data, and matching rules during setup. The recommended integration depends on the checkout systems used across your chain.
Retailhub is designed primarily for chains where stores pick, pack, and fulfil orders. Large enterprise organizations with central warehousing and extensive custom IT should be assessed individually.
Yes. Routing priorities can determine whether a main store, the best-stocked store, or another agreed location receives the order.
Yes. Customers can select a local store and see current availability before choosing where to collect.
The order can be consolidated internally or divided into separate shipments. We demonstrate both flows using your operational setup.
The return workflow is agreed across the chain so teams know where the item and refund should be handled. We map that process during onboarding.
We review what can be retained, migrated, or redirected before launch, then plan the transition so the existing store is not switched off prematurely.
One chain · One online store
Ready to consolidate your stores into one online experience?
In 15 minutes, we will show how orders, inventory, and click & collect can work across your chain.
